Broadband press releases

Here you'll find all of our Broadband press releases and news alerts

Households warned act now to slash £9.7b April bill blastErnest Doku, spokesperson at Uswitch.com, comments: “With millions of households already f ..

Small providers win big at the uswitch telecoms awards 2025Ernest Doku, telecoms expert at Uswitch.com, comments:

Warning to 15m Brits who could face a surprise bill hike this springErnest Doku, telecoms expert at Uswitch.com, comments: “Year after year, mobile and broadb ..

9 million broadband and 33 million mobile customers could beat the April price hikesPrice hikes of over £74 million per month will hit from 31 March, but nine million broadba ..

Uswitch responds to January's retail price index (RPI) figuresToday’s RPI announcement heralds bad news for the majority of Virgin Media customers whose ..

Uswitch responds to Ofcom's latest telecoms and pay-TV complaints dataErnest Doku, telecoms expert at Uswitch.com responds to Ofcom’s latest telecoms and pay-TV ..

Sky Glass 2 commentErnest Doku, telecoms expert at Uswitch.com comments on the announcement of Sky Glass Gen 2

The single surcharge: single Brits pay extra £3,844 a year for household bills Single people across the UK face a ‘single surcharge’ of £3,844 on average per year, accor ..

A transparency tax for consumers: Uswitch comments on the introduction of Ofcom's ban on inflation-linked mid-contract price increasesErnest Doku, telecoms expert at Uswitch.com, comments on today’s introduction of the Ofcom ..

Uswitch responds to January’s consumer price index (CPI)As most broadband and mobile customers are still on contracts with annual price rises link ..

Brits to scroll the height of Big Ben over the festive periodBrits are set to scroll 108 metres this Christmas break, which is 12 metres more than the ..

Tech the halls: Christmas decoration mistakes that can wreck your WI-FIExperts are warning households that misplaced decorations and increased usage may affect t ..

The great British broadband break up: 4.5 million broadband customers likely to ditch old providers this Black FridayNew data reveals that 4.5 million[1] customers are likely to ditch their current broadband ..

Uswitch Addresses Ofcom's Telecoms and TV Complaints DataErnest Doku, telecoms expert at Uswitch.com responds to Ofcom’s latest telecoms and pay-TV ..

Uswitch responds to Ofcom's latest telecoms and pay TV complaints dataErnest Doku, telecoms expert at Uswitch.com comments on Virgin Media O2’s announcement of ..

Don't let bad WI-FI steal your spot: broadband expert shares top tech tips to bag Glastonbury ticketsAfter much anticipation, the on-sale dates for the first batch of the 2025 Glastonbury Fes ..

Procrastination Nation: £3.3bn lost as Brits put off tackling toPutting off the to-do list has cost Brits £3.3 billion[1] in additional fees and missed sa ..

Falling Flat: Providers Could Gain £497 Million With New £3 Blanket Broadband Price RisesMany broadband customers are set to see bills increase by even more next year, thanks to s ..

Stop Crying Your Heart Out (Over Wi-Fi): Broadband expert shares top tech tips to bag Oasis tickets this SaturdayAfter 15 years, Britpop favourites Oasis are set to reunite for a huge UK-wide tour in sum ..

Uswitch responds to Three's change to a 'pounds and pence' model for future mid-contract price risesErnest Doku, telecoms expert at Uswitch.com comments on Three’s change that from September ..

Uswitch responds to TalkTalk's change to a 'pounds and pence' model for future mid-contract price risesErnest Doku, telecoms expert at Uswitch.com comments on TalkTalk’s change that from 12th A ..

Down and Out(age): Internet outages rise 73% in a year and cost to the economy hits £1.6bnA record number of Brits have suffered broadband outages in the past 12 months, with 38 mi ..

Uswitch responds to Ofcom's latest telecoms and pay TV complaints dataErnest Doku, telecoms expert at Uswitch.com, responds to Ofcom’s latest telecoms and pay T ..

Uswitch responds to Ofcom's confirmation that inflation-linked mid-contract price increases will be bannedRichard Neudegg, director of regulation at Uswitch.com, comments: “After years of campaig ..

Uswitch responds to Plusnet's change to a 'pounds and pence' model for future mid-contract price risesErnest Doku, telecoms expert at Uswitch.com comments on Plusnet’s change that from 11th Ju ..

Uswitch responds to Vodafone's 'pounds and pence' cost increases announcementErnest Doku, telecoms expert at Uswitch.com comments on Vodafone’s announcement that from ..

Wi-Fi alert: Warning as UK's first heatwave of the year could cause internet issuesThe great British summer could finally be arriving, with a heatwave expected to deliver te ..

Match of the D(el)ay: almost half of Brits report sports spoilers from neighbours or phone due to broadband lagAhead of the start of the summer of sports, Brits are being warned to mute their group cha ..

Uswitch comments on NOW Broadband’s £36 a year bill increaseSabrina Hoque, telecoms expert at Uswitch.com, comments: “Another mid-contract price incre ..

£14.4 billion bill blow as broadband and mobile price rises kick inMobile and broadband price hikes have hit Brits across the UK, increasing broadband bills ..

Uswitch comments on BT digital network delayUswitch comments on the news that BT has delayed its timetable to move all customers onto ..

Uswitch comments on Ofcom's Connected Nations Spring 2014 updateErnest Doku, telecoms expert at Uswitch.com, comments: “It’s promising to see the increase ..

Uswitch.com responds to Ofcom’s latest telecoms and pay TV complaints data“It’s good news to see the overall volume of complaints for fixed broadband and landline p ..

Uswitch comments on Plusnet home phone service switch-offSabrina Hoque, telecoms expert at Uswitch.com, comments: “Although Brits are increasingly ..

One week to go: April price rises to hit up to 36 million mobile and 11 million broadband customersWith just seven working days left to go until around 11 million broadband and 36 million m ..

Uswitch pens open letter to broadband providers as double industry delay hinders up to £1.43 billion in customer savingsUswitch, the comparison and switching service, has today published an open letter to the b ..

Uswitch responds to TOTSCO new go live dateErnest Doku, telecoms expert at Uswitch.com comments: “While we welcome the announcement o ..

Millions of out of contract broadband and mobile customers could beat April price hikesAround 11 million broadband and 36 million mobile customers will experience an inflation l ..

Uswitch responds to VMO2 planning a new competitor to OpenreachRichard Neudegg, director of regulation at Uswitch.com responds to today’s report of VMO2 ..

RPI announcement lands Virgin Media and O2 customers with 8.8% bill increase Richard Neudegg, Director of Regulation at Uswitch.com comments: “Virgin Media and O2 cust ..

Plusnet, Tesco Mobile and Community Fibre win providers of the year in Uswitch Telecoms Awards 2024Plusnet has landed Broadband Provider of the Year, with Tesco Mobile scooping Network of t ..

Renters’ rights: broadband exit fees cost renters £290mNearly half of UK renters (47%) wish broadband contracts were better suited to their needs ..

Outages unwrapped: 17 million brits have faced broadband disruption this year A staggering 17 million Brits faced disruption to broadband services in 2023, according to ..

Uswitch responds to January’s consumer price index (CPI)“As the majority of broadband and mobile providers base their annual price rises on Decemb ..

Uswitch responds to news of further delays to One Touch Switch target date: “This cannot be left in limbo” Richard Neudegg, director of regulation at Uswitch.com, comments: “Further delays to the i ..

Uswitch responds to Ofcom proposal to ban inflation-linked mid-contract price risesRichard Neudegg, director of regulation at Uswitch.com, comments: “We welcome Ofcom’s prop ..

Christmas lights, buffering fright: Four in five brits unaware christmas decorations could slow internetFour in five Brits (79%) – equating to 42 million people – are unaware that their Christma ..

Uswitch comments on Shell Broadband £1.4m fine from OfcomRichard Neudegg, director of regulation at Uswitch commented: “It’s absolutely right that ..

29% of UK mobile and broadband customers could save £539 by making a simple switchMore than one in three (29%) UK mobile customers and 16% of broadband customers are curren ..

The hidden cost of being single: £9,769 per yearSingle Brits are being penalised for living alone, spending £9,769 more per year on everyd ..

'We'll leave if you hike our prices again' say broadband and mobile customers as 85% call annual price rises 'unfair' Millions of broadband and mobile customers are expected to endure mid-contract price rises ..

Uswitch comments on Disney+ new ad-supported tiersErnest Doku, Uswitch Telecoms Expert comments - “Disney+ is following the industry trend a ..

Broadband bugbears: Millions of home movers left offline for over a weekIssues with setting up broadband are one of the most frustrating part of moving home, with ..

Deal alert: Save £153 on your broadband plus £100 free bill credit with Virgin Media Ultrafast - exclusively with uswitchUswitch, the comparison and switching service, has a market-leading exclusive broadband de ..

Buffering Blues: 22 million battle broadband woes, costing the economy an estimated £2bnIn the past 12 months, two fifths of all UK adults - a staggering 21 million UK consumers ..

Uswitch reveals its top broadband, SIM only and mobile deals to snatch up this weekThere are some impressive broadband and mobile deals to snatch up this week, alongside som ..

Brits embrace unconventional workspaces during nationwide industrial actionAs industrial action impacts travel for millions across the country, office workers have b ..

Sandy keyboards? Brits embrace unconventional work spots from beaches, pubs and beyondAlmost two-thirds (65%) of the 15 million Brits who venture outside the home or office to ..

Uswitch comments on Vodafone’s new Fibre 2 Essentials tariffErnest Doku, telecoms expert at Uswitch.com, comments: “Traditionally, if you sign up to a ..

Uswitch and MS3 Networks partnership puts faster, cheaper broadband deals on the map for Hull residentsHull residents will soon find it easier to compare and switch broadband providers, as whol ..

Uswitch comments on Ofcom investigation following 999 emergency call outageRehan Ali, Uswitch telecoms expert, comments: “The severity of this investigation cannot b ..

Brits facing summer hols bill shock with 46 million in the dark about removal of EU protectionsA third (32%) of Brits are planning to use their mobiles abroad. However, confusion around ..

Broadband bargain hunting: savvy shoppers snap up three incredible limited-time dealsUswitch, the comparison and switching service, has seen huge demand across three limited-t ..

WI-FI warning: impending UK heatwave could break Brits’ broadbandBritain is set to sizzle this weekend, with temperatures expected to soar to 30C. Many wil ..

Uswitch responds to Ofcom’s latest report into customer service levels across the telecoms industry.Ernest Doku, telecoms expert at Uswitch.com comments: “It’s disappointing to see satisfact ..

Uswitch responds to VMO2 ‘smartphone swindle’ campaign Ernest Doku, telecoms expert at Uswitch.com comments: “VMO2’s research around handset over ..

Bill shock in the billions: Broadband and mobile bills rise by £222 and £114 a year as price hikes kick inMonthly broadband bills have increased on average by £18.50 and mobile phone payments by £ ..

£1.85 billion in lost broadband savings as Ofcom fails to enforce faster switching deadline Misplaced concerns over switching providers is costing 11 million broadband customers[1] £ ..

Small providers steal the show as consumers prioritise value in annual Uswitch Telecoms AwardsHyperoptic has scooped Broadband Provider of the Year in the Uswitch Telecoms Awards 2023...

11 million broadband out of contract customers could avoid April price hikes Almost 11 million broadband customers who may be out of their initial contract period coul ..

Uswitch comments on Ofcom's review inflation-linked telecoms price risesRichard Neudegg, director of regulation at Uswitch.com, comments: “We welcome Ofcom’s revi ..

Uswitch comments on CPI impact on telecom billsErnest Doku, telecoms expert at Uswitch.com, comments: “Millions of mobile and broadband c ..

Make a new bills resolution: tips to trim your mobile, broadband and streaming costs in 2023Our broadband, mobile, pay-TV and streaming services are often overlooked as ways to make ..

Two-speed cities: Glasgow has the UK's biggest broadband speed gap — with its fastest and slowest area 866 times quicker than the slowestGlasgow is the UK’s most unequal city for broadband connections – with its fastest area 86 ..

Out-of-contract broadband and mobile customers could save £2.6 billion through Black Friday switchesMobile and broadband customers could be overpaying by £2.6 billion this Black Friday by no ..

Budgeting among the bargains: How to get the best out of Black FridayThe Black Friday countdown is well under way, with less than a fortnight until the year’s ..

Four in five consumers say mid-contract mobile and broadband price rises are unfair as millions face hikes next AprilFour in five consumers say mid-contract mobile and broadband price rises are unfair[1], as ..

Uswitch comments on Apple TV+ price hikesNick Baker, TV and streaming expert at Uswitch.com, comments: “As the cheapest of the main ..

Uswitch responds to the increase in CPI figures for UK inflationRichard Neudegg, director of regulation at Uswitch.com, comments: “Today’s Consumer Price ..

Uswitch comments on Netflix launching a new ad-version to their subscription optionsErnest Doku, streaming and TV expert at Uswitch.com, says: “Falling Netflix subscriber num ..

Fibre or Fibber: Nine million broadband customers don't believe they get the speeds they pay for With many broadband customers braced for hefty inflation-linked price rises early next yea ..

Seismic Vodafone and Three merger could be much-needed shot in the arm for UK’s 5G networkErnest Doku, telecoms expert at Uswitch.com, comments: “Two of the UK mobile market’s bigg ..

Uswitch expert comments on the launch of Sky StreamErnest Doku, telecoms expert at Uswitch.com, comments: “The launch of Sky Stream is a bold ..

Delayed Kick-Off: FIFA-loving gamers to spend over 90 minutes waiting for new release to downloadGamers buying FIFA 23 this Friday (30 Sept) will spend nearly two hours downloading it on ..

Bournemouth supporters will spend 241% more per game to follow their team on TV than Premier League giantsFans of the Premier League’s newly promoted teams face paying £35 per game to watch them p ..

Summer Leavin': Uswitch issues broadband warning as thousands of contracts due to end this month Comparison and switching service Uswitch.com is warning consumers not to fall out of contr ..

Save while you sunbathe: Uswitch hacks to cut your home bills while you're awayAs millions of Brits take to the skies, roads and seas for a summer break, thoughts of cho ..

Cheer on the Lionesses at the UEFA Women's Euro 2022 and give buffering the red card - Uswitch tips to avoid streaming lagWith 31 games available to stream live online, football fans should look to get the most o ..

11 million Brits hit by broadband outages in the last year costing the economy £1.3 billionBroadband outages hitting UK’s home workers have cost the economy £1.3 billion over the pa ..

Uswitch comments on the plan agreed by telecom providers and the Government to help struggling consumersJustina Miltienyte, Head of Policy at Uswitch.com, comments: “Communication services are e ..

Uswitch comments on the upcoming launch of Paramount+ in the UKNick Baker, TV and streaming expert at Uswitch.com, says: “Paramount Plus officially lands ..

Uswitch comments on Ofcom’s new rules on short and simple contract detailsToday Ofcom has implemented new rules on short and simple contract details, which includes ..

Uswitch offers advice on how to keep your tech cool during the UK heatwaveWith a heatwave on its way to the UK tomorrow, spirits are high and pub gardens are fillin ..

Uswitch comments on Ofcom's findings revealing the best and worst telecoms providers for customer serviceRu Bhikha, telecoms expert at Uswitch.com, says: “The demand on mobile and broadband servi ..

Don't get caught lagging - Uswitch's five tips to beat the video call bluesWith the huge growth in video calls over the last two years, many people will have experie ..

York is ranked best place to live in new Uswitch Hybrid Working IndexWith the number of Brits dividing their time between home and the workplace doubling since ..

Uswitch comments on the launch of Virgin Media's StreamErnest Doku, telecoms expert at Uswitch.com, comments: “Hot on the heels of Sky's bid to r ..

Uswitch comments on Ofcom's latest findings that one in three consumers fail to spot online misinformationErnest Doku, broadband expert at Uswitch.com, says: “The internet is the main source of ne ..

Uswitch offers ten telecoms tips to help beat the price hikesMany consumers face price rises of up to 11% in their mobile and broadband bills from the ..

Uswitch comments on Ofcom's update on their guidance on the treatment of financially vulnerable customersErnest Doku, telecoms expert at Uswitch.com, comments: “The cost of living is increasing a ..

Router Nowhere: Consumers call for 'universal router' with 22 million unused Wi-Fi devices cluttering UK homes Households across the UK are sitting on more than 22 million unused broadband routers — e ..

Seven million broadband customers face double whammy of price rises on top of £1 billion out-of-contract premiumSeven million broadband customers are suffering a double sting this spring — overpaying be ..

Uswitch comments on Ofcom’s findings about broadband social tariffs Ernest Doku, broadband expert at Uswitch.com, comments: “As we highlighted in November, it ..

Uswitch announces broadband and TV winners in the Uswitch Telecoms AwardsBroadband customers have reported year-on-year improvements in customer service, value for ..

Uswitch comments on Ofcom's latest complaints data Ernest Doku, broadband expert at Uswitch.com, says: “With customer complaints hitting reco ..

Inflation Frustration: Consumers must be allowed to walk away from broadband and mobile contracts set to soar by up to 11%Consumers must be allowed to walk away penalty-free from broadband and mobile contracts hi ..

Uswitch comments on the December inflation ratesRu Bhikha, telecoms expert at Uswitch.com, comments: “These inflation figures reveal the f ..

Uswitch highlights some of the best mobile and broadband deals on offer this monthConsumers can take advantage of the great deals available on broadband and mobile contract ..

Uswitch comments on Ofcom’s Connected Nations ReportErnest Doku, telecoms expert at Uswitch.com, commented: “Lightning-quick connections made ..

Christmas trees and fairy lights, what's hindering your broadband this season?Nick Baker, broadband expert at Uswitch.com, says: “This Christmas will see many of us str ..

I’m streaming of a white Christmas: where to watch your favourite Christmas filmAs the Christmas period looms closer, many Brits will be wondering when it’s acceptable to ..

Uswitch reveals that Wistaston Road in Crewe has the slowest broadband in the UKThe slowest street for broadband in the UK, with an average download speed of 0.24Mbps, is ..

Uswitch comments on Ofcom's ECN dataErnest Doku, broadband expert at Uswitch.com, said: “With the prices of so many household ..

Two thirds of financially vulnerable households are unaware of broadband tariffs available for low-income familiesTwo thirds of low-income consumers (65%) are not aware that broadband social tariffs exist ..

Uswitch comments on Ofcom complaints dataErnest Doku, broadband expert at Uswitch.com, says: “Customer complaints spiked during the ..

Uswitch comments on Vodafone’s partnership with CityFibre and OpenreachErnest Doku, broadband expert at Uswitch.com, comments: “Vodafone is trying to raise the s ..

Uswitch comments on Ofcom's changes to the Universal Service ObligationJustina Miltienyte, policy expert at Uswitch.com, says: “Ofcom’s new rules should provide ..

Uswitch comments on Virgin Media O2’s gigabit expansionErnest Doku, broadband expert at Uswitch.com, comments: “It’s hugely impressive that 90% o ..

Trick or treat yourself to a binge watch this Halloween weekend, as Ustream helps Brits plan where to watch their spooky favouritesWith clocks turning back and nights drawing in, film fanatics will be spending time in fro ..

Uswitch comments on Ofcom ordering telephone providers to block scam calls coming from abroadErnest Doku, telecoms expert at Uswitch.com, comments: “Plans by Ofcom to block internatio ..

Uswitch comments on the new Volt bundles unveiled by Virgin Media O2Ernest Doku, telecoms expert at Uswitch.com, comments: “Virgin Media O2 has had six months ..

Broadband switchers set to overpay by up to £354 a year as lockdown deals come to an end Broadband deals bought at the start of the first UK lockdown are now coming to an end, lea ..

Two million homes miss out on £121 yearly savings on broadband over fear of losing email addressMore than two million households are stuck on poor broadband deals due to a fear of losing ..

Uswitch comments on Sky ditching the satellite dish Ernest Doku, tech expert at Uswitch.com, says: “For people watching TV in the 1990s, the i ..

Uswitch launches 'Ustream' to help savvy streamers save money on unnecessary subscriptionsWith autumn officially here, TV addicts around the UK are settling down on the sofa to wat ..

Free-mail: Brits save £1 billion a year online by creating throwaway email accountsNine million consumers have created a new email address to take advantage of introductory ..

Uswitch comments on Ofcom's announcement for simpler broadband switchingRichard Neudegg, head of regulation at Uswitch.com, says: “This is another important stepp ..

Uswitch comments on the Ofcom Summer Connected Nations reportRichard Neudegg, head of regulation at Uswitch.com, commented: “With millions of Britons s ..

Brits follow Elon Musk into orbit: Up to one million UK households claiming to already use satellite broadbandIt’s not just billionaires Elon Musk, Sir Richard Branson and Jeff Bezos who are heading f ..

15 million people suffered a major broadband outage in the last yearNearly 15 million consumers have suffered broadband outages lasting three hours or more in ..

Uswitch comments on Ofcom’s annual Pricing Trends reportErnest Doku, telecoms expert at Uswitch.com, says: “Overall, it is positive to see that br ..

Uswitch offers advice on how to keep your Wi-Fi routers cool in the heatCatherine Hiley, broadband expert at Uswitch.com, says: “We’re all struggling to keep cool ..

Pitched Battle: Two million homes at war over who gets the big screen for football gamesMore than two million households are at war over who gets to watch the big screen when the ..

Three Lions on the shirk: One million footie fans will 'work' from the pub while watching the big gamesMore than one million employees are planning to ‘work’ from the pub for football matches k ..

Match of the delay! 15 million footie fans have missed a crucial goal due to broadcast lagNearly 15 million people have had goals spoiled because the broadcast they were watching w ..

Could you live without broadband for eight days? Connection delay for one million home moversMore than one million people who moved house in the last year spent over eight days on ave ..

Uswitch comment on Openreach three million full fibre connectionsJustina Miltienyte, policy expert at Uswitch.com, said: “Bringing full fibre to the whole ..

Uswitch comment on broadband deals ending 18 months since Black Friday 2019Catherine Hiley, broadband expert at Uswitch.com, said: “Black Friday is a great time to s ..

Uswitch comments on the CMA's approval of the O2 and Virgin Media merger Ernest Doku, telecoms expert at Uswitch.com, comments: “Now we can look forward to the pro ..

Uswitch comment on Ofcom’s provisional finding that Sky is breaking ECN rulesErnest Doku, tech expert at Uswitch.com, says: “Sky and Ofcom have been at loggerheads for ..

Uswitch comments on Ofcom's update that broadband speeds are risingCatherine Hiley, broadband expert at Uswitch.com, comments: “Thanks to the ever-increasing ..

Uswitch comments on Premier League TV deal extension subject to UK Government approvalCatherine Hiley, TV expert at Uswitch.com, comments: “This move by the Premier League will ..

Uswitch comments on Ofcom’s latest Connected Nations dataJustina Miltienyte, policy expert at Uswitch.com, commented: “Six million UK households ca ..

Uswitch comments on Ofcom’s findings on telecoms customer serviceJustina Miltienyte, policy expert at Uswitch.com, said: “Telecoms companies faced huge cha ..

Brits hang up the landline: Five million households say they no longer need a home phoneThe landline is in terminal decline, with five million households never using theirs for p ..

Uswitch comments on the Spring 2021 Apple launchRu Bhikha, tech expert at Uswitch.com, commented: “Following a year in which the lines bet ..

Uswitch comments on provisional approval of O2 and Virgin Media mergerErnest Doku, mobiles expert at Uswitch.com, comments: “The merger between one of the UK’s ..

Homes hoarding 184 million old gadgets worth almost £7 billionOur homes hold a staggering 184 million pieces of out-of-date tech with a value of more th ..

13 million customers trapped by mobile and broadband bill hikesAlmost 13 million mobile phone and broadband customers will next week see their bills rise ..

Uswitch comment on new Ofcom full fibre regulationsRichard Neudegg, head of regulation at Uswitch.com, says: “These new regulations are inten ..

Uswitch comments on the Oscars 2021 Best Picture nominations and where to watchNick Baker, TV and streaming expert at Uswitch.com, comments: “This year’s Oscars have giv ..

Uswitch comments on the launch of Disney+ StarNick Baker, TV and streaming expert at Uswitch.com, says: “The new addition of Star from D ..

Uswitch comment on Sky broadband and TV price rises Nick Baker, broadband expert at Uswitch.com, says: “Almost one million Sky subscribers cou ..

Lockdown let down: Less than half of big four broadband customers satisfied with their serviceMore than half of customers of the ‘Big Four’ broadband providers (BT, Sky, TalkTalk and V ..

One in four children say cyberbullying has worsened during lockdowns, as they spend 17 hours a week unsupervised onlineA quarter of children (27%) say that online bullying has increased during the periods of l ..

Uswitch comments on Ofcom's new plans for seamless broadband switchingRichard Neudegg, head of regulation at Uswitch.com, says: “Ofcom’s proposals to simplify t ..

Uswitch comments on Ofcom's complaints data Nick Baker, broadband expert at Uswitch.com, says: “Broadband complaints have increased to ..

Three million broadband customers pay £251 million more than they should due to missing notificationsAlmost three million broadband customers whose deal expired in the past 12 months say they ..

Uswitch comments on the likelihood of the UK missing its fibre and broadband targets Richard Neudegg, head of regulation at Uswitch.com, says: “This is the second time in 17 d ..

Five million households paying £805 million more than they should for broadband due to low confidence in switchingFive million households who are out of contract with their broadband supplier have been pu ..

Uswitch comments on Netflix price rises Nick Baker, streaming and TV expert at Uswitch.com, says: “Netflix has been a lifeline for ..

Uswitch comments on mobile and broadband support being offered to familiesCatherine Hiley, broadband expert at Uswitch.com, says: “As families across the UK brace t ..

Uswitch comments on the Commons DCMS Committee's report on the likelihood of the UK missing its new gigabit broadband targetsRichard Neudegg, head of regulation at Uswitch.com, says: “Today’s report confirms what is ..

Uswitch comments on Ofcom's research into the affordability of telecoms servicesRichard Neudegg, head of regulation at Uswitch.com, says: “Services to keep us online have ..

Uswitch response to Ofcom’s 2020 Connected Nations reportRichard Neudegg, Head of Regulation at Uswitch.com, commented: “With millions of Britons s ..

Uswitch comment on Ofcom’s ECN investigation into SkyErnest Doku, tech expert at Uswitch.com, says: “End-of-contract notifications were intende ..

By Royal Disappointment: Queens Road has UK's slowest broadbandThe slowest broadband in the UK, with an average download speed of 0.12Mbps, is found in Q ..

Jingle Bell Block: What’s hindering your broadband this Christmas?Nick Baker, broadband expert at Uswitch.com, says: “If you notice that your broadband is s ..

All I want for Christmas is Zoom - 29 million set to video call family this ChristmasAs coronavirus restrictions push consumers towards a digital Christmas, over half (55%) of ..

Uswitch comments on Ofcom's latest Q2 telecoms complaints dataNick Baker, broadband expert at Uswitch.com, says: “This is the first real indication we’v ..

Black Friday shoppers would queue online for an hour to save £200With the vast majority of Black Friday purchases likely to be made on the internet this ye ..

Harrogate ranked best place to work from home in Uswitch's new Remote Working IndexAs millions dream of leaving the UK’s cities due to changing working patterns, Harrogate i ..

Uswitch comment on Ofcom's investigation into BT Richard Neudegg, head of regulation at Uswitch.com, says: “The Universal Service Obligatio ..

Uswitch comment on Netflix ending its 30-day free trialNick Baker, streaming expert at Uswitch, says: “Almost half of UK households are now watch ..

Uswitch comments on Premier League announcement to make some matches pay per viewRu Bhikha, TV expert at Uswitch.com, comments: “This move by the Premier League is far fro ..

One in four consumers ready to have brains surgically implanted with tech by 2040A quarter of people (24%) would be happy to see technology implanted in our bodies by the ..

Uswitch comments on new Sky Football and Sky Premier League channel bundleNick Baker, TV expert at Uswitch.com, comments on Sky Sports announcing new sports package ..

Uswitch comments on BT price rise for Sport and TV customersBT has announced that from 1st November 2020 the price for BT Sport and TV will go up by u ..

Uswitch highlights cheapest way to watch all televised Premier League games for upcoming seasonNick Baker, TV and broadband expert at Uswitch.com, comments: “It’s been a strange year fo ..

4.7 million people suffered a broadband outage in the last year, losing the economy 5 million working daysNearly 5 million consumers have suffered from broadband outages of three hours or more in ..

Richard Neudegg, Head of Regulation at Uswitch.com comments on Ofcom’s broadband pricing reviewRichard Neudegg, head of regulation at Uswitch.com, says: “Millions of people who have wor ..

New data reveals the UK accents that Alexa doesn’t understand5.8 million homes across the UK now have an AI assistant[1] Welsh is the hardest accent fo ..

Mobile users turn to yoga, cooking and paint-by-number apps as stress and anxiety increased during lockdownYoga, recipe and painting-by-numbers apps see use soar by nearly half (45%, 45% and 44% re ..

Uswitch comments on network problems being experienced by Virgin Media’s customers in LondonErnest Doku, tech expert at Uswitch.com, commented: “At a time when people are especially ..

Uswitch comments on Ofcom’s release on internet use surging during lockdownNick Baker, broadband expert at Uswitch.com, says: “Broadband has been a lockdown lifeline ..

Three million football fans plan to watch every game of the Premier League climax, but a third think it is returning too soonAlmost a third of people think the Premier League is returning too soon[1], but four out o ..

Quarter of home-workers doing their job from bed, but two thirds say they’re equally or more productive than usualA quarter of home-workers — more than four million employees — are doing their job from be ..

Uswitch comment on Ofcom terrestrial TV viewing figuresCommenting on Ofcom’s terrestrial TV viewing figures Nick Baker, TV expert at Uswitch.com, ..

Uswitch comments on O2 and Virgin Media mergerCommenting on the O2 and Virgin Media merger, Ernest Doku, telecoms expert at Uswitch.com, ..

Locked-down households using internet for 41 hours a week – Southampton sees biggest surgeHouseholds are spending 41 hours a week online as workers and schoolchildren stay home[1] ..

Consumers watching 170 million extra hours of streaming services a weekConsumers watching an extra 170 million hours a week of streaming services compared to bef ..

Stay-at-home consumers could get faster broadband for less moneyMany internet users struggling with increased bandwidth demand could boost their ADSL conn ..

‘Customers will be rightly concerned’ – comment from Uswitch.com on Virgin Media data breachCommenting on Virgin Media’s data breach, Ernest Doku, telecoms expert at Uswitch.com, say ..

Almost 20 million consumers have experienced speed-related issues with their broadband serviceMore than seven-in-ten (71%)[1] of households – 19.6 million – have experienced speed-rela ..

Sky increases prices on Essential Broadband and Sky Entertainment – Uswitch commentsCommenting on Sky increasing their prices on Essential Broadband and Sky Entertainment, Ni ..

End of contract notifications should finally end lack of transparency in telecoms industry – Uswitch commentsCommenting on the introduction of mandatory end of contract notifications from telecoms pr ..

Now Broadband and Now TV scoop top prizes at prestigious Uswitch Broadband and Mobile Awards as Samsung voted best manufacturerNow Broadband named Broadband Provider of the Year, Best Value while sister brand Now TV c ..

‘Consumers deserve to know what they’re getting’ – Uswitch.com comment on Ofcom measures giving consumers better broadband informationRichard Neudegg, head of regulation at Uswitch.com, says: “Consumers deserve to be able to ..

‘Still room for improvement’ – comment from Uswitch.com on Ofcom complaints reportRichard Neudegg, Head of Regulation at Uswitch.com, says: “Complaints about mobile, broadb ..

‘Ofcom will be watching for providers who use sharp practices’ – Uswitch comments on watchdog’s fairness frameworkCommenting on the publication of Ofcom’s fairness framework – which outlines the criteria ..

Important for services to markedly improve, if they are going to cost more – Uswitch comments on Ofcom’s announcement to supercharge broadband investmentRichard Neudegg, head of regulation at Uswitch.com, comments: “Ofcom is being strongly pus ..

‘Still a long way to go’ – comment from Uswitch.com on Ofcom’s Connected Nations report revealing three million UK home now have full fibreDani Warner, broadband expert at Uswitch.com, says: “Getting full-fibre broadband to three ..

Paying £1,000 for a restricted device feels outdated – Uswitch comments on Ofcom plans to ban locked handsetsRichard Neudegg, head of regulation at Uswitch.com, says: “This latest round of Ofcom prop ..

UK’s worst street for broadband is more than 800 times slower than the fastestThe UK’s slowest street for broadband is Kingsclere, Huntington in York — with average dow ..

From postcode average to precise address – Uswitch to launch first cross provider, property-specific broadband speeds toolNew tool will show exactly what services are available, alongside accurate broadband speed ..

Households to spend £600 million extra per year on streaming services as Apple TV+, Britbox and Disney+ take on Netflix and Amazon PrimeSix in ten households[1] currently use streaming services, paying £12.50 a month on averag ..

Uswitch comments on Ofcom’s fairer prices for broadband customers announcementRichard Neudegg, head of regulation at Uswitch.com, comments: “Ofcom’s detailed pricing an ..

Exciting news as Sky launches ultrafast broadbandCommenting on Sky launching Ultrafast broadband, Dani Warner, broadband expert at Uswitch. ..

Virgin Media increase broadband and TV prices – Uswitch commentsFollowing the news that Virgin has contacted customers to inform them of the price rise it ..

Disappointing to see Plusnet top Ofcom’s complaint dataCommenting on Ofcom’s latest quarterly complaints data, Dani Warner, broadband expert at U ..

Reassuring to see regulators tightening up the package of consumer rightsRichard Neudegg, head of regulation at Uswitch.com, comments: “It is reassuring to see reg ..

Uswitch comments on Google’s Stadia gaming platform launchErnest Doku, telecoms expert at Uswitch.com, says: “Google’s launch of Stadia, hot on the ..

Uswitch comments on Ofcom’s Fairness for Customers commitmentsFollowing Ofcom’s publication of its Fairness for Customers commitments, Richard Neudegg, ..

Crash Broadbandicoot: Three quarters of online gaming households stricken by broadband issuesMore than three quarters (77%) of households with online gamers report their broadband isn ..

Uswitch comments on Ofcom’s final statement on end of contract notificationsRichard Neudegg, head of regulation at Uswitch.com, comments: “Ofcom is finally moving the ..

Uswitch comments on BT Group’s end of year resultsFollowing BT Group’s results announcement this morning, Ernest Doku, telecoms expert at Us ..

UK broadband speeds increase – Uswitch commentsCommenting on Ofcom’s finding that broadband speeds across the country have improved, Rich ..

No reason to take TalkTalk broadband price hike lying downCommenting on TalkTalk’s decision to increase broadband prices from 1 June for customers w ..

Uswitch comments on Ofcom’s Connected Nations reportCommenting on Ofcom’s Connected Nations 2018 report, Richard Neudegg, head of regulation a ..

Uswitch comments on Ofcom’s latest telecoms and Pay TV complaints figuresFollowing Ofcom’s latest telecoms and Pay TV complaints data, we’ve issued this comment fr ..

Uswitch comments on introduction of auto-compensation for broadband and phone customersDani Warner broadband expert at Uswitch.com, says: “Broadband is so essential to our ever ..

Jon Slow: Game of Throne fans set for broadband bufferingGame of Thrones fans on the UK’s slowest street could watch all 67 episodes[1] in the time ..

Uswitch comments on ASA censuring Sky for misleading broadband adsFollowing the news that the ASA has upheld a compliant on Sky over misleading broadband cl ..

Ofcom tightens rules around broadband speedsCommenting on the strengthening of Ofcom’s broadband speed code from tomorrow, Richard Neu ..

Uswitch comments on Sky price riseFollowing the news that Sky is raising its prices, Dani Warner, broadband and TV expert at ..

Sky’s the limit: Four gongs for Sky at Prestigious Uswitch awardsBroadband, TV and mobile provider Sky wins a spectacular four awards at the annual Uswitch ..

Uswitch comments on the close of Ofcom’s second ECN consultationCommenting on the close of Ofcom’s second end-of-contract notification consultation, Richa ..

Vodafone tops telecoms complaints for the first timeFollowing Ofcom’s most recent complaints figures being released Ernest Doku, telecoms expe ..

Half of Brits will be heading into the office during the festive season – but spend their time watching films and online shoppingUK is a nation of Christmas workers as it’s revealed that 44% will heading to the office b ..

Uswitch comments on Ofcom’s Boost Your Broadband campaignRichard Neudegg, head of regulation at Uswitch.com, says: “As our slowest street data brou ..

UK’s worst street for broadband nearly 2,000 times slower than fastestThe slowest street for broadband is Greenmeadows Park in Bamfurlong, Gloucestershire – wit ..

Ofcom sends a serious message to telecom providersFollowing Ofcom’s announcement that it is fining EE and Virgin Media for overcharging cust ..

Dodgy broadband deters nine million from rural livingNine million Brits (17%) won’t move to the countryside through fear of being cut off by po ..

End of contract warnings could save broadband users £1 billion a year – but Ofcom set to miss the markForcing providers to tell customers their deals are about to end could see broadband users ..

Uswitch comments on Citizens Advice super-complaint to the CMACommenting on Citizens Advice lodging a super-complaint with the CMA, Richard Neudegg, hea ..

Broadband customers hit by 62% price hikes the day after their contract endsBroadband customers on ‘standard’ speed packages face steep price rises of 62%[1] – an ext ..

Virgin Media increases cost of broadband, phone, and TV packagesCommenting on the news that Virgin Media is to increase its prices by up to £48 per year, ..

Uswitch comments on Ofcom’s end of contract notifications consultationRichard Neudegg, head of regulation at Uswitch.com, says: “At long last Ofcom is looking a ..

Openreach wholesale price cuts will push providers to increase superfast broadband take-upCommenting on Openreach cutting the price which its wholesale customers pay for FTTP and F ..

Government 5G and full fibre push only effective if consumers brought along tooCommenting on the government’s pledge to put 5G and full fibre at the heart of the UK’s lo ..

Unhappy telecoms customers can vote with their feetFollowing official telecoms complaints data from Ofcom, Ernest Doku, telecoms expert at Us ..

On-demand services leapfrog pay TV in Ofcom’s Media Nations reportCommenting on how on-demand services have leapfrogged pay TV packages for the first time i ..

Flexibility for football fans key as BT and Sky announce opening televised Premier League fixuresCommenting on the announcement of the televised Premier League matches for the first two m ..

Viewing flexibility on offer for football fans as Premier League fixtures announcedCommenting on how football fans can watch matches now that the Premier League fixtures hav ..

Amazon broadcasting rights a major turning point for the Premier League, says UswitchDani Warner, TV expert at Uswitch.com, says: “In a major turning point and a first for the ..

Uswitch comments on ASA’s changes to advertised broadband speedsCommenting on the ASA’s changes to the way broadband speeds are advertised from tomorrow, ..

Uswitch comments on Ofcom’s pricing trends for telecoms servicesCommenting on Ofcom’s pricing trends data for telecoms services, Richard Neudegg, Head of ..

Uswitch comments on Ofcom’s research on broadband speedsCommenting on Ofcom’s research on broadband speeds, Richard Neudegg, head of regulation at ..

Uswitch comments on Ofcom revealing best and worst telecoms providers for customer satisfactionCommenting on Ofcom revealing the best and worst providers for broadband and phone service ..

Ofcom’s decision to consult on “end of contract notifications” is one step closer to helping consumers get a better deal, says UswitchCommenting on Ofcom’s decision to consult on ‘end of contract notifications in July 2018 a ..

Postcode lottery: Devon residents fork out twice as much as Westminster in household running costsPL8 in South Hams, Devon, is the most expensive postcode for running a household, with loc ..

Bandwidth battles: More than 15 million Brits clash over broadband issuesMore than 15 million Brits – 30% – have taken out their frustrations with internet device ..

Uswitch comments on Ofcom’s telecoms complaints dataCommenting on Ofcom’s Q3 telecoms and pay-TV complaints data, Ewan Taylor-Gibson, telecoms ..

Uswitch comments on Ofcom’s telecoms complaints dataCommenting on Ofcom’s Q4 telecoms and pay-TV complaints data, Richard Neudegg, head of reg ..

Uswitch comments on Ofcom’s measures to increase investment in faster broadband servicesCommenting on the package of measures announced by Ofcom to further increase investment in ..

Digital poverty line: poor broadband services see 1.2 million children falling behindOne in seven (15%) parents – to the equivalent of around 1.2 million children – think sub- ..

Uswitch to sponsor ITV’s Britain’s Got TalentUswitch today announces it has signed a deal with ITV, Syco Entertainment and FremantleMed ..

Uswitch comments on Ofcom’s strengthening of its broadband speed codeCommenting on the strengthening of Ofcom’s broadband speed code, Richard Neudegg, head of ..

Uswitch comments on Sky Q adding Netflix to its platformCommenting on Sky adding Netflix to its Sky Q platform for new and existing customers, Dan ..

Uswitch comments on Ofcom’s measures to promote industry investment in faster broadband servicesCommenting on Ofcom’s measures to encourage industry investment in faster broadband servic ..

Paying more for less: Broadband customers spend extra £222m annually to stay on slower speedsCustomers out of contract waste an extra £222 million every year languishing on slower spe ..

Going for gongs: Plusnet and giffgaff win four each at the annual Uswitch AwardsMobile and broadband provider Plusnet and mobile network giffgaff tie in first place, scoo ..

Outdated rules see unsuspecting Brits paying an extra £41 every second for expired mobile and broadband contractsA sixth (15%) of mobile customers[1] and one in three (32%) broadband users[2] have fallen ..

Uswitch comments on superfast broadband being available to 95% of UK premisesCommenting on the Government’s announcement that superfast broadband is now available to 9 ..

Uswitch comments on Government’s USO proposalsCommenting on today’s Universal Service Obligation proposals from the Government, Richard ..

TV and all the trimmings: 6.7 million Brits put family-friendly TV at the top of their wishlist of festive favourites this ChristmasOne in eight (13%)[1] – or nearly seven million[2] – Brits are most looking forward to wat ..

Uswitch comments on the relaunch of Sky’s TV offering as Sky EntertainmentCommenting on the relaunch of Sky’s TV offering as Sky Entertainment, Dani Warner, TV expe ..

UK’s worst street for broadband is 260 times slower than the fastest streetThe slowest street for broadband is Thorpe Lane, Trimley St Martin in Suffolk, while Benfo ..

Ireland bottom in European Quality of Life IndexRepublic of Ireland comes last in latest Uswitch Quality of Life Index – let down by poor ..

Uswitch comments on CAP announcing changes to the way broadband speeds can be advertisedCommenting on the Committees of Advertising Practice (CAP) announcing changes to the way b ..

Broadband customers urged to use Black Friday to avoid sleepwalking into £180 bill increaseWith several 18 month broadband deals coming to an end this month, households could see br ..

Uswitch comments on Ofcom plans for broadband and landline users to be automatically compensated for poor serviceCommenting on plans published by Ofcom which would see landline and broadband customers wh ..

Uswitch comments on BT cutting the cost of bills for landline-only customersCommenting on BT’s decision to cut the cost of bills for landline only customers, Richard ..

Still time to avoid paying £600 extra in household bills before the clocks go backHouseholds could see bills rise by up to £49 per month – £593 a year – from November as po ..

Uswitch comments on Ofcom’s proposed changes to the Broadband Speeds Code of PracticeCommenting on Ofcom’s proposed changes to its Broadband Speeds Code of Practice, Richard N ..

Uswitch responds to CMA’s digital comparison tools market study final reportCommenting on the CMA’s digital comparison tools market study final report, Richard Neudeg ..

Buffering Britain: 43 million UK broadband users suffering poor internet connection at home43 million broadband users (83%) are suffering poor reliability at home[1] Consumers repor ..

Uswitch comments on the global ranking of broadband speedsCommenting on the global ranking of broadband speeds published today, Ewan Taylor-Gibson, ..

Uswitch comments on Ofcom’s Communications Market Report 2017Commenting on Ofcom’s Communication’s Market Report 2017, Ewan Taylor-Gibson, telecoms exp ..

Uswitch comments on Sky’s new VIP loyalty schemeCommenting on Sky’s new VIP loyalty scheme, Ewan Taylor-Gibson, telecoms expert at Uswitch ..

On-demand boom sees kids spend one week watching TV this summerUK children will spend more than six days watching television this summer[1] Over three qu ..

Uswitch comments on Ofcom’s decision not to improve switching for cross platform and triple play servicesCommenting on Ofcom’s decision not to improve the switching process for bundled telecoms s ..

Uswitch comments on Watchdog report on Virgin Media failing to deliver promised broadband speedsAhead of reports that Watchdog will tonight feature Virgin Media for failing to deliver br ..

Poor telecoms services prevent four million employees from home workingA quarter (25%) UK employees have had issues with their broadband or mobile services when ..

Uswitch comments on Ofcom’s wholesale local access reviewCommenting on Ofcom’s plans to encourage investment in full-fibre networks and promote com ..

Uswitch comments on Ofcom plans to automatically compensate broadband users for poor serviceCommenting on plans published by Ofcom which would see landline and broadband customers wh ..

Uswitch comments on Ofcom fining Plusnet for continuing to bill former customersCommenting on the announcement that Plusnet has been fined £880,000 by Ofcom for continuin ..

Uswitch comments on legal separation of BT and OpenreachCommenting on the announcement that BT has agreed to Ofcom’s requirements for the legal se ..

UK broadband users fork out £1.5 billion a year for inflated out-of-contract charges as prices rise 38% in just five yearsOut-of-contract prices have increased by 38% for copper and 19% for fibre broadband while ..

Three’s crowned: mobile network scoops six gongs as it cleans up at the Uswitch AwardsMobile network Three cleans up with an unrivalled six awards, while Plusnet takes home thr ..

Fear of broadband blackouts means internet-reliant Brits miss out on £327 million in savings a yearOver a third (35%) of broadband users are missing out on annual savings of £118 as the tho ..

Uswitch comments on BT and Sky price riseCommenting on the announcement that BT will raise its broadband prices and charge £3.50 pe ..

New Uswitch advertising campaign introduces the Coach character to show that switching is simpleUswitch, the price comparison and switching service, is launching a new advertising campai ..

Uswitch comments on additional £440 million superfast broadband investment for rural areas of the UKCommenting on news of an additional £440 million investment in superfast broadband for rur ..

Uswitch comments on Ofcom’s reports on the coverage of UK communications servicesCommenting on Ofcom’s reports on the coverage of UK communications services, Ewan Taylor-G ..

Uswitch comments on changes to BT Basic for low-income familiesCommenting on the changes to BT Basic, which is available to qualifying low-income users, ..

Uswitch comments on Ofcom’s review of landline-only services to protect the elderly and vulnerableCommenting on Ofcom’s review of the retail market for standalone landline telephone servic ..

Uswitch comments on the launch of Sky MobileCommenting on the unveiling of Sky Mobile, Ewan Taylor-Gibson, telecoms expert at Uswitch. ..

Uswitch comments on Ofcom’s plans to reform Openreach through legal separation from BTCommenting on Ofcom’s announcement that it is proceeding with a formal notification to req ..

Uswitch comments on Autumn Statement broadband investment pledgeCommenting on the Autumn Statement, which includes a £1bn boost for better broadband, Ewan ..

Uswitch comments as ASA shines spotlight on advertised broadband speedsCommenting on the ASA shining the spotlight on advertised broadband speeds, Ewan Taylor-Gi ..

Uswitch comments on CMA study into digital comparison toolsResponding to today’s announcement by the Competition and Markets Authority (CMA) that it ..

Uswitch comments on BT’s potential takeover of YouViewCommenting on BT’s potential takeover of YouView, Ewan Taylor-Gibson, TV and broadband exp ..

Parents to fork out £5.8 billion for Uni students this yearUK university students’ parents are set to dish out over £5,000 per child in financial sup ..

New index reveals best place to live for families in UKTop GCSE grades, good pay and weather, close proximity to GPs and fast broadband place Her ..

Alternative university league table puts Leicester ahead of Oxbridge for broadband speedsLeicester is ranked 47th in the UK for higher education, but is top of the league for broa ..

Uswitch comments on Vodafone’s decision to abolish broadband line rental chargesCommenting on Vodafone’s decision to abolish home broadband line rental charges for fibre ..

Comment from Uswitch on Ofcom’s proposals to make switching easier and more reliable for consumersCommenting on Ofcom’s proposals to making switching easier and more reliable for consumers ..

Uswitch comments on Ofcom’s BT Openreach proposalsCommenting on Ofcom’s update on the future of Openreach, published today, Richard Neudegg, ..

Uswitch comments on Government’s Digital Economy BillCommenting on today’s launch of the Government’s Digital Economy Bill, Richard Neudegg, He ..

Uswitch comments on Now TV Combo launchCommenting on today’s launch of the Now TV Combo – the UK’s first contract-free triple pla ..

Uswitch comments on Government plans for seven day switchingResponding to news that the Government is considering plans to make seven day switching a ..

Brits waste over 2 million hours a year trying to leave mobile networksOver 11 million mobile customers switched networks in the past year[1], but spent over 143 ..

Hull hosts UK’s most sluggish urban broadband speedsUK’s slowest broadband cities are Hull (12.42Mbps), Aberdeen (15.67Mbps) and Milton Keynes ..

Uswitch comments on Ofcom telecoms complaints dataCommenting on the Q4 2014 telecoms complaints data from Ofcom, Ewan Taylor-Gibson, telecom ..

Uswitch comments on Ofcom’s ten year Strategic Review of Digital CommunicationsCommenting on the results of Ofcom’s Strategic Review of Digital Communications, Richard N ..

Heartbreak for providers as two thirds of consumers plan to leave for rivals this yearMore than two thirds (69%) of consumers plan to leave a household provider for a rival com ..

Uswitch broadband awards 2016: Virgin Media voted best provider for fourth year runningVirgin Media scoops an impressive six out of 12 trophies, including best TV content and be ..

Uswitch comments on BT jobs pledgeCommenting on the news that BT is to create 1,000 permanent UK jobs, Ewan Taylor-Gibson, t ..

Parents’ grip slipping on youngest children as four-year-olds surf internet unsupervisedThe age a child starts using the internet unsupervised has slipped from 11 and a half to j ..

Phil Glenister stars in Uswitch’s first ever broadband advertTwo new TV adverts launch in the New Year including Uswitch’s first broadband campaign, su ..

Telly over turkey: ‘Traditional’ Christmas day features five hours of films and TVFamilies will spend almost five hours[1] in front of the telly on Christmas Day and a fift ..

Uswitch comments on latest Ofcom telecoms complaints dataCommenting on the latest telecoms customer complaints data from Ofcom, Ewan Taylor Gibson, ..

Uswitch comments on EE landline price increaseCommenting on the news that EE has increased its line rental price to £17.50 per month for ..

Uswitch comments on new Sky Q boxFollowing the launch of the new Sky Q box today, Ewan Taylor Gibson, TV expert at Uswitch. ..

Rising broadband prices leave loyal customers paying an extra £61 million per monthBroadband and home phone prices have snuck up an inflation-busting 40% since 2011, leaving ..

Uswitch comments on Virgin Media fibre broadband speeds increaseCommenting on the news that Virgin Media will now deliver broadband speeds of between 70 M ..

Uswitch comments on BT’s plan to deliver Britain’s digital futureFollowing BT’s Delivering Britain’s Digital Future conference in London this morning, Ewan ..

Uswitch comments on Sky’s launch of free fibre broadbandCommenting on the announcement that Sky will offer free fibre broadband for a year, Ernest ..

Ofcom’s new telephone ‘access’ charge rules could leave callers short changedFrom 1st July, 0800 numbers will finally be free from mobiles but Uswitch warns new ‘acces ..

Breaking up is hard to do: why Brits who don’t bin their broadband providers are losing £83 million each yearOfcom is making it easier to change broadband providers from Saturday 20th June, but over ..

Uswitch comments on Vodafone entering the broadband marketCommenting on Vodafone’s launch of ‘Connect’ broadband, Ewan Taylor-Gibson, broadband expe ..

BT throws hat back in the mobile ring with SIMO dealsCommenting on BT’s move back into the mobile market, Ernest Doku, telecoms expert at Uswit ..

Uswitch comments on Government plans to improve broadband infrastructureCommenting on today’s budget and Government plans to improve broadband infrastructure, Ewa ..

UK’s worst street for broadband revealed, and it’s 135 times slower than the fastest streetThe slowest street for broadband is named as Williamson Road in Romney Marsh, Kent, while ..

Uswitch comments on Ofcom’s broadband performance reportCommenting on the latest broadband performance report published by Ofcom today, Ewan Taylo ..

Uswitch comments on Virgin Media broadband investmentCommenting on today’s announcement that Virgin Media is investing £3bn in its broadband in ..

Uswitch comments on results of Premier League rights auctionCommenting on the results of the Premier League rights auction, Richard Neudegg, telecoms ..

Confusion over fibre broadband hampering take upJust 31% of those with standard broadband believe they can get fibre in their area[2], des ..

Uswitch comments on BT and EE dealCommenting on today’s update surrounding the BT and EE merger, Ernest Doku, telecoms exper ..

Uswitch.com broadband awards 2015: Virgin Media voted best provider for third year runningThe results of the Uswitch.com broadband awards – now in their fourth year – reveal what B ..

Sky moves into the mobile marketCommenting on Sky’s plans to enter the mobile market, Ewan Taylor-Gibson, telecoms expert ..

Ofcom review into competition in the superfast broadband marketCommenting on Ofcom’s move to promote competition and investment in the superfast broadban ..

Loyal broadband customers to pay £383 million over the odds in 2015Broadband customers see monthly bills increase by 89% when their contracts end, meaning th ..

TalkTalk acquires Tesco Broadband and BlinkboxCommenting on the acquisition of Tesco Broadband and Blinkbox by TalkTalk, Ewan Taylor-Gib ..

Gogglebox Brits spend £398 per year on TV packages, but only watch 25% of channelsMore than a quarter (27%) of Brits watch less than 10% of channels[1], despite forking out ..

Home phone costs soar by 29% in three yearsThe cost of renting a landline has risen by more than a quarter (29%)[1] over the past thr ..

Ofcom publishes report on 4G and 3G mobile broadband speedsCommenting on the Ofcom mobile broadband report published today, Ernest Doku, telecoms exp ..

Uswitch.com comments on digital divide in schoolsCommenting on the report from the British Educational Suppliers Association (Besa), Ewan T ..

UK broadband speeds plummet at 9pm as surfing brits strain servicesUK broadband speeds are fastest at 5am but drop by over a fifth (21%) by 9pm[1] Manchester ..

British parents fork out £659 million on back-to-school gadgets for their kidsMore than a quarter (26%) of parents plan to treat their kids to new gadgets ahead of the ..

Uswitch comments on Ofcom’s annual reportCommenting on Ofcom’s annual report, Ernest Doku, telecoms expert at Uswitch.com, says: “T ..

Ofcom rules Openreach must repair faults within two daysCommenting on Ofcom’s ruling that Openreach must repair the majority of phone and broadban ..

EE expands broadband offering to allCommenting on EE expanding its home and fibre broadband to everyone in the UK (not just mo ..

Uswitch wins at Performance Marketing Awards for sixth consecutive yearUswitch.com, the independent price comparison and switching service, has won the ‘Telecoms ..

Virgin announces first ‘quad-play’ bundlesCommenting on the launch of Virgin Media’s flexible new bundles which include superfast br ..

The only way is slow: Wheatley Road in Essex &Erw Fawr in Wales are Britain’s worst streets for broadbandBritain’s two slowest streets for broadband have average speeds of 0.60Mbps – 96 times slo ..

Over three million British families have found their young children looking at unsuitable material onlineOver three million (42%) families in the UK have found their children looking at violent, ..

Uswitch comments on UK overtaking other EU countries for superfast broadband coverage and take-upCommenting on today’s announcement by Ofcom that the UK now has the highest take-up and co ..

Uswitch.com reacts to Virgin ‘supercharging’ its broadband speedsCommenting on the news that Virgin Media will now deliver broadband speeds of between 50 M ..

Box set bonanza: Brits skip meals to catch up on their favourite TVAlmost a quarter (24%) of Brits have skipped meals or forgotten to eat because they were s ..

Ofcom reveals good news for telecoms customers but challenges for the futureCommenting on Ofcom’s Consumer Experience Report into quality, value and customer service ..

Uswitch.com broadband awards 2014: Virgin Media voted best providerThe results of the Uswitch.com Broadband Awards are in, revealing what Britons really thin ..

Ofcom gives consumers greater protection from mid-contract price risesCommenting on the news from Ofcom that as of tomorrow consumers will be able to exit their ..

Uswitch comments on ofcom’s green light for super-fast broadband on planes and boatsCommenting on the news that Ofcom has given the green light for super-fast broadband for p ..

Uswitch welcomes TalkTalk’s move to tackle nuisance calls for freeCommenting on the news that TalkTalk today becomes the first and only provider to offer al ..

UK consumers can enjoy the most competitive telecoms plans but are enough enjoying the benefits?Commenting on Ofcom’s report that UK communications deals are cheaper than in other major ..

Not a single UK city is ‘super-fast’ for broadband yetFastest urban area for broadband speeds, Telford, averages 23Mbps – still short of the Gov ..

Annual statements for broadband and mobiles could save brits over £2 billion a yearAnnual statements would encourage 39% of mobile and 40% of broadband users to shop around ..

TalkTalk offers low cost broadband without landline callsCommenting on TalkTalk’s new £2.50 unlimited broadband, which comes without any landline c ..

Ofcom CEO challenges communications industry to deliver on switchingCommenting on Ofcom’s event, Consumers and Citizens in the Communications Sector, and the ..

Ofcom’s plans to make the switching process easier are a long overdue victory for consumersCommenting on Ofcom’s announcement that broadband and landline switching will become a rec ..

Ofcom proposes measures to encourage competitionCommenting on Ofcom’s proposals for new prices for landline and broadband services, Marie- ..

Footy fans must check broadband connections can handle Sky Sports and BT SportCommenting on Sky Sports and BT Sport line ups announced today, Marie-Louise Abretti, broa ..

Ofcom proposes measures to boost superfast broadband competitionCommenting on Ofcom measures to boost superfast broadband competition Marie-Louise Abretti ..

Uswitch.com comments on government’s £250 million capital investment for super-fast broadbandCommenting on the Government’s £250million capital investment to ensure super-fast broadba ..

New BIS proposals to streamline appeals should benefit consumersCommenting on the new BIS proposals to streamline the process for businesses to appeal a d ..

Brits suffer bad customer service yet almost three quarters of consumers let companies get away with itResearch shows that when it comes to customer service British consumers are getting a raw ..

Uswitch.com calls for greater clarity around broadband contract end datesEight in ten broadband customers want information about when their contract ends to be com ..

BSkyB and Virgin Media team up to meet TV streaming demandCommenting on Sky and Virgin Media’s £49m fibre deal, Marie Louise Abretti, broadband expe ..

John Lewis launches six months free home broadbandFollowing the launch of John Lewis’s six months free home broadband offer when you buy a c ..

Great broadband speeds divide revealed: massive discrepancies between areas just a few miles apartIn the Birmingham area there is a staggering 89% difference in average download speeds bet ..

UK broadband speeds up but at what cost?Commenting on Ofcom’s latest figures on average UK broadband speeds, which reveal a 34% in ..

UK broadband is cheap but there’s plenty of room for improvementCommenting on Ofcom’s ‘European Broadband Scorecard’, which pits the UK’s broadband agains ..

O2 broadband customers set to ‘believe in better’ with move to SkyCommenting on today’s sale of O2 broadband to Sky, Marie-Louise Abretti, telecoms expert a ..

Early birds surf the fastest – speediest broadband is at 4amBroadband speeds fastest at 4am but drop by over a quarter (28%) by the evening[1] Slowest ..

Uswitch.com broadband awards 2013: Virgin Media voted best providerThe results of the Uswitch.com Broadband Awards are in, revealing what Britons really thin ..

More good news for consumers looking to cut mobile bills as BT launches SmartTalkCommenting on BT’s new app – SmartTalk – which launched today, Ernest Doku, telecoms exper ..

Ofcom proposes exit without penalty for mobile and broadband customers facing price risesCommenting on the Ofcom proposals, which would enable mobile, broadband and landline custo ..

Uswitch.com Broadband Awards: O2 scoops Best Broadband ProviderThe results of the Uswitch.com Broadband Awards are in, revealing what Britons really thin ..

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