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Regulation press releases
Here you'll find all of our regulation press releases and news alerts
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Uswitch responds to Ofgem’s announcement of the October energy price cap
Richard Neudegg, director of regulation at Uswitch.com, comments: “The news of a 10% rise ..
Uswitch responds to Cornwall Insight’s prediction for the October energy price cap
Richard Neudegg, director of regulation at Uswitch.com, comments: “This prediction compoun ..
Uswitch comments on Ofgem’s decision to retain the Ban on Acquisition-only Tariffs
Richard Neudegg, director of regulation at Uswitch.com, said: “The decision to continue wi ..
Uswitch comments on Ofcom’s decision to fine BT following the failure of its emergency call handling service last summer.
Ernest Doku, telecoms expert at Uswitch.com comments: “Ofcom’s investigation into BT’s e ..
Uswitch responds to Ofgem’s announcement of the July energy price cap
Will Owen, energy expert at Uswitch.com, comments: “A 7% drop in the energy price cap from ..
Uswitch responds to Cornwall Insight’s prediction for July’s energy price cap
Richard Neudegg, director of regulation at Uswitch.com, comments: “A predicted 7% drop in ..
Ofgem decision on energy tariffs could make cheaper deals a reality in time for winter, comments Uswitch
Richard Neudegg, director of regulation at Uswitch.com, said: “Getting rid of the Ban on A ..
Uswitch responds to Cornwall Insight’s final prediction for April's energy price cap
Richard Neudegg, director of regulation at Uswitch.com, comments: “After a painful two yea ..
Uswitch comments on the latest price cap predictions from Cornwall Insight
Natalie Mathie, energy expert at Uswitch.com, comments: “Suggestions that the price cap co ..
Uswitch comments on plans for one-off £16 household charge to help energy firms recover bad debts
Richard Neudegg, director of regulation at Uswitch.com, comments: “It is always frustratin ..
Uswitch comments on Cornwall Insight's final energy price cap prediction for January 2024
Richard Neudegg, director of regulation at Uswitch.com, comments: “A week ahead of the pri ..
Energy rates to fall in October but questions need to be answered, says Uswitch
Richard Neudegg, director of regulation at Uswitch.com, comments: “Falling energy prices a ..
Uswitch comments on final October 1 price cap prediction from Cornwall Insight
Natalie Mathie, energy expert at Uswitch.com, comments: “This final price cap prediction s ..
Price Cap Confusion: Over half of homes don't understand what the price cap is or does
More than half of households (54%) say they aren’t sure what the price cap is or what it d ..
Energy profits linked to failing price cap, says Uswitch
Richard Neudegg, director of regulation at Uswitch.com, comments: “When looking at profits ..
Uswitch comments on the Ofgem price cap of £2,074 for July 1
Natalie Mathie, energy expert at Uswitch.com, comments: “The first price cap drop in two y ..
£1.85 billion in lost broadband savings as Ofcom fails to enforce faster switching deadline
Misplaced concerns over switching providers is costing 11 million broadband customers[1] £ ..
Uswitch comments on the Government's announcement that the Energy Price Guarantee will stay at £2,500
Richard Neudegg, director of regulation at Uswitch.com, comments: “Consumers will be relie ..
Uswitch comments on the Ofgem price cap announcement
Richard Neudegg, director of regulation at Uswitch.com, comments: “This significant fall i ..
Uswitch comments on Cornwall Insights’ prediction for fixed deals returning
Richard Neudegg, director of regulation at Uswitch.com, comments: “The return of fixed dea ..
Uswitch comments on the Government's update to the Energy Price Guarantee
Richard Neudegg, director of regulation at Uswitch.com, comments: “This continues to be a ..
Four in five consumers say mid-contract mobile and broadband price rises are unfair as millions face hikes next April
Four in five consumers say mid-contract mobile and broadband price rises are unfair[1], as ..
Uswitch comments on Octopus Energy buying Bulb
Richard Neudegg, director of regulation at Uswitch.com, comments: “Bulb’s customers have b ..
Energy Crisis: Prepayment meter numbers rise for the first time since 2019 — with thousands more facing risk of self-disconnection
The energy crisis has reversed a long-term trend for falling numbers of prepayment meters[ ..
Uswitch responds to the increase in CPI figures for UK inflation
Richard Neudegg, director of regulation at Uswitch.com, comments: “Today’s Consumer Price ..
Uswitch comments on energy supplier failings in supporting vulnerable customers
Justina Miltienyte, head of policy at Uswitch.com, said: “This winter is set to be extreme ..
Uswitch comments on Liz Truss’s energy price guarantee
After endless reports of ever-increasing price predictions, consumers will be breathing a ..
Uswitch comments on Ofgem's new price cap announcement
Richard Neudegg, director of regulation at Uswitch.com, comments: “Here is the signal that ..
Uswitch comments on latest Cornwall Insight predictions for the October and January price caps
Justina Miltienyte, head of policy at Uswitch.com, said: “Every week brings more bad news ..
Uswitch comments on Ofgem's confirmation of the new quarterly price cap
Justina Miltienyte, head of policy at Uswitch.com, said: “The price cap has always been a ..
Consumers demand increase in energy bill support as more than half say £400 is not enough
Richard Neudegg, director of regulation at Uswitch.com, comments: “It is absolutely clear ..
Uswitch comments on the Business, Energy and Industrial Strategy (BEIS) Committee Report
Richard Neudegg, director of regulation at Uswitch.com said: “It’s right that MPs have spo ..
Uswitch comments on the plan agreed by telecom providers and the Government to help struggling consumers
Justina Miltienyte, Head of Policy at Uswitch.com, comments: “Communication services are e ..
Uswitch comments on Ofcom’s new rules on short and simple contract details
Today Ofcom has implemented new rules on short and simple contract details, which includes ..
Uswitch comments on Ofcom's new rules for stronger protection for essential phone boxes
Justina Miltienyte, head of policy at Uswitch.com, said: “While many communities feel a st ..
Uswitch comments on Government’s support for energy customers
Justina Miltienyte, head of policy at Uswitch.com, comments: “Households are feeling the t ..
Uswitch comments on Ofcom's findings revealing the best and worst telecoms providers for customer service
Ru Bhikha, telecoms expert at Uswitch.com, says: “The demand on mobile and broadband servi ..
Uswitch comments on Ofgem's consultation of a quarterly price cap
Justina Miltienyte, head of policy at Uswitch.com, says: "Updating the price cap on a quar ..
Uswitch comments on Ofcom's latest findings that one in three consumers fail to spot online misinformation
Ernest Doku, broadband expert at Uswitch.com, says: “The internet is the main source of ne ..
Uswitch calls on Government to offer more targeted support to most vulnerable
Justina Miltienyte, energy policy expert at Uswitch.com, said: “The Spring Statement deliv ..
Uswitch comments on Ofcom’s latest pledge to crack down on scam calls and texts
Ernest Doku, telecoms expert at Uswitch.com, comments: “For millions of Brits, scam calls ..
Uswitch comments on Ofcom’s findings about broadband social tariffs
Ernest Doku, broadband expert at Uswitch.com, comments: “As we highlighted in November, it ..
Uswitch comments on Ofcom's latest complaints data
Ernest Doku, broadband expert at Uswitch.com, says: “With customer complaints hitting reco ..
Uswitch comments on Government announcements to combat energy price hikes
Richard Neudegg, Head of Regulation at Uswitch.com said: “This combined £350 package appea ..
Uswitch comments on the latest price cap increase announcement
Justina Miltienyte, energy policy expert at Uswitch.com said: “The severity of the energy ..
Inflation Frustration: Consumers must be allowed to walk away from broadband and mobile contracts set to soar by up to 11%
Consumers must be allowed to walk away penalty-free from broadband and mobile contracts hi ..
Millions of households could be thrown onto energy breadline without urgent targeted support from Government
Justina Miltienyte, energy policy expert at Uswitch.com says: “With predictions of a near ..
Uswitch comments on Ofcom’s Connected Nations Report
Ernest Doku, telecoms expert at Uswitch.com, commented: “Lightning-quick connections made ..
Uswitch comments on Ofgem’s plans to reform the energy market
Richard Neudegg, head of regulation at Uswitch.com, said: “Introducing financial stress te ..
Uswitch comments on Ofcom's ECN data
Ernest Doku, broadband expert at Uswitch.com, said: “With the prices of so many household ..
Uswitch comments on Vodafone’s partnership with CityFibre and Openreach
Ernest Doku, broadband expert at Uswitch.com, comments: “Vodafone is trying to raise the s ..
Uswitch comments on Ofcom's changes to the Universal Service Obligation
Justina Miltienyte, policy expert at Uswitch.com, says: “Ofcom’s new rules should provide ..
Uswitch comments on the lack of government support on energy bills following the budget announcement
Justina Miltienyte, energy policy expert at Uswitch.com, said: “With many suppliers going ..
Uswitch comments on Igloo Energy, Symbio Energy and ENSTROGA exiting the market
Justina Miltienyte, energy policy expert at Uswitch.com, said: “The difficult wholesale en ..
Uswitch comments on Ofcom's announcement for simpler broadband switching
Richard Neudegg, head of regulation at Uswitch.com, says: “This is another important stepp ..
Uswitch comments on the Ofcom Summer Connected Nations report
Richard Neudegg, head of regulation at Uswitch.com, commented: “With millions of Britons s ..
Uswitch contributes to the Government's announcement to tighten rules to stop 'greenwashing' of electricity tariffs
Richard Neudegg, Head of Regulation at Uswitch.com, said: "Transparency is key to bring co ..
Second price cap rise of 2021 is a 'triple blow' to households, says Uswitch
Justina Miltienyte, energy policy expert at Uswitch.com, comments: “The price cap rise is ..
Uswitch comment on automatic switching plans for energy customers
Justina Miltienyte, policy expert at Uswitch.com, said: “The Government is right to recogn ..
Uswitch comments on Ofcom’s annual Pricing Trends report
Ernest Doku, telecoms expert at Uswitch.com, says: “Overall, it is positive to see that br ..
Uswitch comment on Ofgem £300 million investment in clean energy
Justina Miltienyte, policy expert at Uswitch.com, said: “Consumers are keen to embrace ele ..
Uswitch comment on Ofcom’s provisional finding that Sky is breaking ECN rules
Ernest Doku, tech expert at Uswitch.com, says: “Sky and Ofcom have been at loggerheads for ..
Uswitch comments on Ofcom's update that broadband speeds are rising
Catherine Hiley, broadband expert at Uswitch.com, comments: “Thanks to the ever-increasing ..
Uswitch comments on Ofcom’s latest Connected Nations data
Justina Miltienyte, policy expert at Uswitch.com, commented: “Six million UK households ca ..
Uswitch comments on Ofcom’s findings on telecoms customer service
Justina Miltienyte, policy expert at Uswitch.com, said: “Telecoms companies faced huge cha ..
Uswitch comments on the Green Homes Grant figures released by the Government
Justina Miltienyte, policy expert at Uswitch.com, said: “The Green Homes Grant was an inno ..
Uswitch comment on National Grid ESO’s £1.5 million payment over inaccurate forecasts
Richard Neudegg, head of regulation at Uswitch.com, comments: “Accurate and unbiased forec ..
Uswitch comment on new Ofcom full fibre regulations
Richard Neudegg, head of regulation at Uswitch.com, says: “These new regulations are inten ..
Uswitch comments on Ofgem’s credit reform consultation
Richard Neudegg, head of regulation at Uswitch.com, comments: “A certain amount of energy ..
Uswitch comments on government's latest Shared Rural Network announcement
Richard Neudegg, head of regulation at Uswitch.com, said: “It’s great to see the big four ..
Uswitch comments as 18 suppliers overcharged customers £7 million
Richard Neudegg, head of regulation at Uswitch.com, said: “These failures affected more th ..
Uswitch comments on Ofcom fining O2 £10.5 million for overcharging customers
Ernest Doku, mobiles expert at Uswitch.com, commented: “For more than eight years a proble ..
Price cap increase could see consumers trapped in ‘vicious circle of energy debt’, says Uswitch
Richard Neudegg, head of regulation at Uswitch.com, said: “The pandemic has already placed ..
Uswitch comments on Ofcom's new plans for seamless broadband switching
Richard Neudegg, head of regulation at Uswitch.com, says: “Ofcom’s proposals to simplify t ..
Uswitch comments on Ofcom's complaints data
Nick Baker, broadband expert at Uswitch.com, says: “Broadband complaints have increased to ..
Uswitch comment on Symbio Energy’s potential fine for missing payments
Richard Neudegg, head of regulation at Uswitch.com, comments: “This proposed fine sends a ..
Uswitch comments on the likelihood of the UK missing its fibre and broadband targets
Richard Neudegg, head of regulation at Uswitch.com, says: “This is the second time in 17 d ..
Uswitch comments on the Commons DCMS Committee's report on the likelihood of the UK missing its new gigabit broadband targets
Richard Neudegg, head of regulation at Uswitch.com, says: “Today’s report confirms what is ..
Uswitch comments on Ofcom's research into the affordability of telecoms services
Richard Neudegg, head of regulation at Uswitch.com, says: “Services to keep us online have ..
Uswitch comments on Ofcom's latest Q2 telecoms complaints data
Nick Baker, broadband expert at Uswitch.com, says: “This is the first real indication we’v ..
Uswitch comment on Ofcom's investigation into BT
Richard Neudegg, head of regulation at Uswitch.com, says: “The Universal Service Obligatio ..
‘Ofcom will be watching for providers who use sharp practices’ – Uswitch comments on watchdog’s fairness framework
Commenting on the publication of Ofcom’s fairness framework – which outlines the criteria ..
Reassuring to see regulators tightening up the package of consumer rights
Richard Neudegg, head of regulation at Uswitch.com, comments: “It is reassuring to see reg ..
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