Justina Miltienyte, energy policy expert at Uswitch.com, said: “Small energy suppliers continue to feel the pressure of the current energy crisis, and Goto Energy is now the 16th provider to exit the market since the beginning of 2021.
“More than two million customers have been displaced since September alone, and Goto Energy’s 22,000 customers will join them in moving to a new supplier appointed by Ofgem.
“Customers should be reassured that their energy supply will not be affected, and credit balances will be protected.
“It is important that Goto Energy customers do not do anything until they are moved to a new supplier, as trying to switch providers could create administrative delays in getting your credit balance returned.
“Once a move has been completed, the best advice for most consumers is to still hold tight. If you’re on a standard variable tariff it’s unlikely there will be a better value deal to switch to due to the protection of the price cap and the current wholesale price situation.
“Goto Energy customers should make a note of their meter readings now, and again when contacted by their new supplier, to ensure their bills are accurate.”
Customers can find further advice on what to do if their energy supplier goes out of business here:
https://www.uswitch.com/gas-electricity/guides/energy-supplier-out-of-business/
FOR MORE INFORMATION
Ross Stebbing
Phone: 07827 836 709
Email: ross.stebbing@rvu.co.uk
Twitter: @UswitchPR
About Uswitch
Uswitch is one of the UK’s top comparison websites for home services switching, including energy, broadband and mobiles.
More people go to Uswitch to switch their energy, broadband and mobile than any other site, and we have saved consumers over £2.7 billion off their bills since we launched in September 2000.
Free mobile app Utrack also helps households manage their home energy usage and make potential savings.
Uswitch is part of RVU, a group of online brands with a mission to empower consumers to make more confident home services, insurance and financial decisions.
