Ernest Doku, tech expert at Uswitch.com, says: “Sky and Ofcom have been at loggerheads for more than a year about whether pay TV services have to comply with rules regarding end-of-contract notifications.
“End-of-contract notifications are meant to put more power in the hands of consumers and help make informed decisions about whether their current plan is the best value for them.”
“After an investigation, Ofcom has provisionally found that pay TV is covered by these regulations, and that Sky may have been breaking the rules for a year by not providing customers with these notices.
“A final ruling won’t be made until the end of the summer, but the decision could affect thousands of consumers who use pay-TV services like Sky’s.
“In the meantime, don’t wait for an end-of-contract letter to drop through your front door if you know you are out of contract. Get online now and start researching what deals are available, even if they are with your current provider.”
FOR MORE INFORMATION
Chris Thomas
Phone: 07974 471 314
Email: a-chris.thomas@rvu.co.uk
Twitter: @UswitchPR
About Uswitch
Uswitch is one of the UK’s top comparison websites for home services switching, including energy, broadband and mobiles.
More people go to Uswitch to switch their energy, broadband and mobile than any other site, and we have saved consumers over £2.7 billion off their bills since we launched in September 2000.
Free mobile app Utrack also helps households manage their home energy usage and make potential savings.
Uswitch is part of RVU, a group of online brands with a mission to empower consumers to make more confident home services, insurance and financial decisions.
