Richard Neudegg, head of regulation at Uswitch.com, comments:
“Accurate and unbiased forecasts about the country’s energy demands are key to making sure that suppliers pay the right price for our power.
“When these forecasts are wrong, providers can incur extra costs by purchasing too much or too little power, and these charges invariably end up being passed on to consumers.
“It’s concerning that not enough was done to manage the processes around this for more than five months. However, the National Grid Electricity System Operator has admitted its shortcomings and it’s good that this £1.5 million payment will now be used towards helping vulnerable energy customers.”
FOR MORE INFORMATION
Ross Stebbing
Phone: 07827 836 709
Email: ross.stebbing@rvu.co.uk
Twitter: @UswitchPR
About Uswitch
Uswitch is one of the UK’s top comparison websites for home services switching, including energy, broadband and mobiles.
More people go to Uswitch to switch their energy, broadband and mobile than any other site, and we have saved consumers over £2.7 billion off their bills since we launched in September 2000.
Free mobile app Utrack also helps households manage their home energy usage and make potential savings.
Uswitch is part of RVU, a group of online brands with a mission to empower consumers to make more confident home services, insurance and financial decisions.
