Commenting on today’s EU ruling by MEPs in Strasbourg to scrap roaming charges, Ernest Doku, telecoms expert at Uswitch.com says: “If there’s a sure fire way to baffle consumers, it’s to set a date to scrap loathed mobile roaming charges and then put the brakes on.
“Today all the toing and froing is finally over, putting the stops on bill shock for those travelling within the EU, when roaming charges are scrapped from June 2017.
“This could be a major win for consumers who have been especially vulnerable to roaming charges since the smartphone market exploded and mobile data consumption soared.
“Bill shock from holidaying in the EU affects more than 9 million UK mobile users a year according to our research.
“But the major concern is if and how mobile operators will recover their costs because we all know there’s no such thing as a free lunch.
“If this regulation change isn’t properly managed, higher mobile phone bills for all may just prove to be the sting in the tail, with infrequent travellers drawing the short straw.
“If price rises do follow, consumers can show their disapproval by moving to another network.”
For more information visit www.uswitch.com or call 0800 093 0607
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